The Injury Lawyer Perth considers your privacy and confidentiality to be their priority. We take your information very seriously and are always committed to protecting your personal information. We promise you that we would never release or disclose any kind of personal detail to outside companies that could use your information for mailing or marketing purposes.

Our privacy policy will show you how we handle the personal information of our clients and potential clients. The Injury Lawyer Perth is abided by The Australian privacy principles set out in the privacy act 1988.

Personal information

Any kind of information or an opinion of an individual is considered to be personal information. Given information may or may not be true, so it isn’t always recorded in material form.

When processing the claim of yours, we need the following information:

  • Name
  • Address
  • Date of work
  • Contact details such as email address, telephone or mobile number
  • Photographs that could be used as identification or evidence to support your claim

Any information is necessary or relevant to your claims, such as medical history, accident, insurance and financial details.

There is some sensitive information too that we need to collect.

Sensitive information includes:

  • Ethnic or a racial origin
  • Religious affiliation
  • Political affiliation
  • Mental health
  • Sexual preference
  • Criminal record
  • Disability
  • Trade association or trade union membership

 These kinds of personal information are collected and held about:

  • Client
  • Associates
  • Potential claims
  • Perspective employees
  • Employees
  • Supplier and Their employees

Website

The statistics collected on our website buyers include IP addresses, cookie identifiers or other tracking technologies such as pixel and end-user website activity to make informed decisions relating to improving our website And the services we deliver to you.

A cookie is placed on your computer when you visit our website, which may display advertising on the other website you visit. The cookie does not contain any personal information that can identify you, but may contain some information about the page you visited on our website. If, in some cases, the user wants to remove the cookie from the computer due to certain personal issues, follow a simple procedure to your Internet browser.

Personal information collection and hold procedure:

Time in which we make collect information:

  • When corresponding with us via letter,comments or email
  • When using our compensation calculator
  • When speaking with one of our call centre advisers or other members of staff
  • When completing a form on our website

A secure and confidential file in paper form is always created to put all your personal information. In some cases, this file can be stored securely with the 3rd party data storage providers.

The Injury Lawyer Perth takes all the necessary and responsible steps to protect your data that is held by us from

  • Loss and misuse
  • Modification or discloser
  • Unauthorized access

Physical security and restricted access to all electronic records are made to protect your data. Privacy and protection of your personal information are extremely important to us. We take all the necessary steps to ensure that your data is not lost commercial and at risk of being accessed by an authorized party. However, we cannot always guarantee the security of personal information and accept no liability should your information be lost or damaged despite our efforts.

Why we collect, hold, use and disclose personal information

  • Providing clients with relevant No win no charge legal service
  • Meeting our legal obligations
  • Marketing, including their marketing and market research and analysis
  • Assessing and processing inquiries and request for the provision of our service

If there is any kind of error from your side in providing the required information, we cannot provide the relevant service.

While there are some cases when we require consulting our experts from overseas regarding your compensation claim.

Assessing your personal information that we hold

As clearly mentioned in Australian policy principle 12 and 13, you have the right to access your personal information held by us. Any kind of request related to access and correction of personal information should be email.

 Complaints

We have the main name to respond to all your complaints as quickly as possible; however, we are requested to expect a delay as all complaints are investigated thoroughly. If you cannot respond promptly, then more information can be found at the office of the Australian information commissioner by visiting https://www.oaic.gov.

If you are unhappy or have any query related to handling your personal information, or you believe that we have reached the data protection under Australian privacy policy law.